Taylor Swift fans hoping to score tickets to her upcoming tour have met a confusing and chaotic system. The problems sparked widespread criticism of Ticketmaster’s grip on the market. Diana Moss of the American Antitrust Institute joined John Yang to discuss the issue.
Correction: The NewsHour incorrectly reported that the band Pearl Jam sued the Justice Department in 1994 accusing Ticketmaster of monopolizing ticket sales. Pearl Jam filed a complaint with the Justice Department. We regret the error.
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