When you are shopping for specific items, heading to a big department store like Macy’s — which boasts huge selections — is a streamlined way to find what you need fast. In fact, the past few times I’ve shopped at Macy’s (with and for my impatient 13-year-old son), I’ve been amazed at how smooth the experience was. Not only did he quickly find brands and styles he loved (casual clothes, dress clothes and accessories), but we saved lots of money with awesome sales and got in and out fast.
When you’re shopping inside a Macy’s store, you may have noticed a separate store within a store called Macy’s Backstage. Since 2015, Macy’s has been expanding its Backstage stores to over 300 locations and nine free-standing stores around the country. Don’t worry if you haven’t heard of Macy’s Backstage yet … we’ll break down everything you need to know.
What Is Macy’s Backstage?
Macy’s Backstage sells off-price clothing, decor, toys, beauty products, and more. Unlike outlets, it is not filled with clearance items or previously sold products. Expect a large number of items made specifically for Macy’s Backstage, as well as closeouts and overruns.
Despite being marketed toward the younger, diverse, value-driven customer, Macy’s Backstage is a place not only for trendy fashion but also for an ever-changing selection of women’s, men’s and kid’s clothing, plus, gifts, back-to-school fashion, beauty, home decor, gourmet food, pet supplies, and more.
Here are a few things to know about Backstage:
- You can expect unbeatable value and deals, with new items arriving daily.
- It’s a first come, first served selection of on-trend items selected by the Macy’s Backstage buying team.
- Macy’s Backstage “compare at” prices are based on similar items originally offered at Macy’s or competitor stores.
Where Can I Find a Macy’s Backstage Location Near Me?
Macy’s Backstage can be found inside many Macy’s stores, or in select cities as its own stand-alone store. The best way to see where you can find a Macy’s Backstage near you is to check online and enter your ZIP or city and state. It will show every location that’s near you.
Can I Shop Macy’s Backstage Online?
No. You’ll have to shop Macy’s Backstage in stores only. However, according to Macy’s website, Macy’s Backstage shopping online is “Not yet. (Wink, wink).” So, look for online shopping opportunities arriving in the future as Macy’s Backstage continues to grow and expand, but don’t hold your breath for that being any time soon since that same message has been there for a while.
What Is Macy’s Backstage Return Policy?
Most items purchased from Macy’s Backstage can be returned with a receipt as long as they are unworn, unaltered and have their original tags within 30 days of purchase. If you have a Macy’s account on file, your receipt can be looked up with your account number. If you happen to lose your receipt, Macy’s Backstage will issue you a store credit based on the lowest selling price for the item.
Make sure to note the following specific directions and exclusions:
- Return Macy’s Backstage items to Macy’s Backstage stores only, not at Macy’s or Macys.com.
- Final sale items cannot be returned or exchanged and are sold as-is. Some final sale items might be slightly defective, so inspect them thoroughly before purchasing final sale items.
Can You Use Macy’s Coupons at Macy’s Backstage?
No. You cannot use Macy’s coupons at Macy’s Backstage. Backstage’s off-price model means that low prices are built in. On average, according to Macy’s website, you can expect Macy’s Backstage items to be priced 20% to 80% less than comparable items.
Can I Use My Macy’s Credit Card at Macy’s Backstage?
Yes. You can use your Macy’s credit card at Macy’s Backstage and earn any applicable credit card rewards from your Backstage purchases. If you want to apply for a Macy’s credit card, you can do so at Macy’s or at Macy’s Backstage. Any promotions for opening a new Macy’s Credit Card may be used at Macy’s, Macy’s Backstage, or Macys.com.
Will Macy’s Star Rewards Program Work at Macy’s Backstage?
Yes. If you are a Macy’s Star Rewards member, you can earn points and redeem Star Money while shopping at Macy’s Backstage. If you are a Macy’s credit card holder, you can also earn your extra savings rewards from purchases made at Macy’s Backstage.
Does Macy’s Backstage Offer Star Money Bonus Days?
No. You won’t be able to participate in Star Money Bonus Days at Macy’s Backstage. Similar to their policy of no coupons, the everyday low prices at Macy’s Backstage offer deals too low to add on these extra perks.
How Can I Learn About the Latest News and Offerings at Macy’s Backstage?
If you want to follow specific news related to Macy’s Backstage, you can sign up in two ways:
- Enter your email address online to join the Macy’s Backstage promotional email list.
- Text JOIN to 66789 to receive Macy’s Backstage Promo alerts on your mobile. Message and data rates may apply depending on your cellular phone plan.
- Contact Customer Service with any issues or additional questions related to Macy’s Backstage promotional emails/texts by calling Customer Service at 877-876-2297.
How Can I Save at Macy’s?
There are always great ways to save at Macy’s. First, find out about current Macy’s sales by checking in with our Macy’s coupons page and by joining the Macy’s Rewards program. Whether it’s the Macy’s Friends and Family sale or another seasonal promotion, you’ll be alerted to all the great ways to save at Macy’s.
The post Everything You Need To Know About Macy’s Backstage Stores appeared first on The Real Deal by RetailMeNot.
